This privacy policy explains how Skellig Sauna will process the data relating to you that you provide to us, or that we may collect, when you visit our website at www.skelligsauna.ie (Website).

We are committed to protecting the personal data that we obtain. The privacy and confidentiality of our clients and visitors to our Website matter to us. We will deal with your personal data in compliance with all current applicable data protection laws.

Our Website may contain hyperlinks to third party websites. These third party websites operate independently from us, and we cannot accept any responsibility or liability for the privacy practices of such third parties nor the availability of these external sites or resources. The appearance of such links on our Website is not an endorsement. Should you use any of these websites, such use is at your own risk and we would advise that you review their respective privacy policies.

How do we collect your data?

Contact Form – When you complete a contact form, we collect your name, email address and any further information you choose to provide in your message.

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Telephone Data – We will only collect personal information that you consent to provide to us in order to deliver a service.

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Email Data that you provide – When you contact us via email, we will retain your email and our response to it for as long as the business issue remains and there is a legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.

Face to Face Contact – If you provided your contact details to us face to face, we may contact you via email, post or telephone. The legal basis for this is legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.

Cookies & Analytics – Our Website does not use cookies. Our Website uses website analytics, including Google Analytics, to evaluate and improve our Website, personalise your experience and to offer the best, most accessible service possible to all of our customers.

To find out more about Google Analytics and to learn how to opt out, please visit:

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How Google uses information from sites or apps that use their services, or

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https://tools.google.com/dlpage/gaoptout/.

When you visit our Website, these analytics service providers may collect the following data, which will almost always be anonymised and aggregated before reporting back to us:

• number of visitors to our Website

• pages visited while at the Website and time spent per page

• page interaction information, such as scrolling, clicks and browsing methods

• websites where visitors have come from and where they go afterwards

• page response times and any download errors

• date and time of the visit

other technical information relating to end user device, such as IP address, access status/HTTP status code, your operating system and interface or browser plug-in

We process this information to understand how visitors use our Website and to compile statistical reports regarding that activity.

This processing is crucial to the running of our business and we therefore undertake such monitoring in the pursuit of our legitimate interests in improving our Website to provide a better service and source of information to visitors. This information is not used to develop a personal profile of you.

Existing customers

If you are already a customer of Skellig Sauna, we will hold your data under the legal basis of legitimate interest and may send you marketing materials, unless you withdraw consent.

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Marketing

Where we provide you with information about our services or offers (via our newsletters), or if we contact you for market research purposes (such as surveys and feedback requests), we will only use your personal information in this way in accordance with laws relating to marketing directly to individuals, and in the pursuit of our legitimate interest of marketing our business.

If you have asked to be added to our mailing list, we will provide your details to a third party company that helps us to produce and manage our newsletters. We provide these communications on the basis that you have asked to receive these.

If you change your mind, you may opt-out at any time via the unsubscribe feature that appears in our emails or by contacting us at skelligsauna@gmail.com.

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Your rights in relation to the personal data that we process

You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest:

• to ask for a copy of data we are processing about you and have inaccuracies corrected;

• to ask us to restrict, stop processing, or to delete your personal data;

• to request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and

• to make a complaint to a data protection regulator. You may contact them at: https://ico.org.uk/concerns/.

• To make a request in relation to any of the aforementioned rights, please contact us at skelligsauna@gmail.com.

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Changes to this Policy

This privacy policy may be updated from time to time. We will notify you of any changes to our privacy policy by posting the new privacy policy on our Website. You are advised to consult this privacy policy webpage regularly for any changes.

Contact

Questions, comments and requests in relation to this privacy policy are welcome and should be addressed to skelligsauna@gmail.com

Alcohol, smoking and any illegal substances are not permitted in the sauna. Jewellery should be removed before entering the sauna to prevent burning.

All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, the use of prescription drugs or pregnancy, it is essential that you consult your GP before making a booking.

Sauna etiquette must be adhered to at all times. This includes;

• ​Sauna sessions of no longer than 20 min at a time (we recommend 5-15 min sessions)​

• Following operators’ instructions on how to pour water onto hot rocks

• Only pouring the provided ‘sauna water’ on hot rocks and nothing else

• Entering and exiting sauna in a safe manner; the sauna is accessed via steps

• Keeping access points clear to allow other users to exit safely and swiftly if needed.

All persons using the sea as a ‘cold plunge’ do so at their own risk. It is your own responsibility to ensure that you are a capable swimmer and can handle being exposed to the cold temperatures and currents of the sea.​

Anyone under the age of 16 are not permitted to use the sauna for safety reasons.

If you are making this booking on behalf of a group, it is your responsibility to make all users aware of the terms and conditions and to practice safe sauna use.

The Skellig Sauna operators reserve the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission.

Risks

There are risks associated with using a sauna. Always consult a physician before use if you have:

• High blood pressure or heart problems. Saunas make your heart work harder than normal.

• Known medical conditions. Some of these include high blood pressure, diabetes, heart disease, abnormal heart rhythm, angina and other conditions.

• Just finished exercising. After strenuous exercise, let your heart rate come down to resting levels first.

• Recently consumed alcohol or recreational drugs. Using the sauna afterwards could affect your heart, impair sweating and produce overheating.

• Take certain medications. Don’t use a sauna if you take medications that interfere with your body’s ability to regulate temperature or make you drowsy.

• Are pregnant. According to whattoexpect, sauna use during pregnancy could lead to dizziness, dehydration or lower blood pressure.

Cancellation/Refund Policy

To cancel or reschedule your booking, please email us on skelligsauna@gmail.com with your booking details and preferred option for refund or credit in the email subject line. We do not take cancellations via phone, SMS or social media. We require 5 days' (120 hrs) notice for full refund or full credit and 48 hrs notice for full credit only. We regret that we can't give a refund or credit if it's less than 48 hrs notice. We do not refund ‘no shows’. If closed due to Covid restrictions, a full refund or credit will be given at any time. In the event that we cancel a booking, you will be notified by email / mobile and refunded / credited. The Skellig Sauna operators reserve the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission.

We are adhering to the most up to date government advice. The sauna is ventilated and cleaned with a suitable cleaner between sessions. Staff and clients have access to hand sanitiser. The management reserve the right to refuse entry.

In consideration of being permitted to use the Sauna facilities, located at The Iveragh Peninsula, Co. Kerry, or any other location whereby the sauna operates, you the user hereby execute this Assumption of Risk and Liability Waiver Form (the ‘Waiver’) upon making your appointment either online or in person. This Waiver covers the entirety of your period of use of the Sauna pursuant to the associated booking agreement with Skellig Sauna (the ‘Owner’).

For the purposes of this Waiver the “Owner Related Parties” refers to the Owner’s management, employees, subcontractors, agents and representatives, volunteers, sponsors, insurance carrier or equipment suppliers.

This Waiver relates to use of the “Sauna” being the allotted 30 -60 minute use period and other related facilities including without limitation, the sidewalks, entrances to including steps, showers situated within the immediate vicinity of the Sauna and does not relate to any space outside of the immediate vicinity of the sauna facilities as cordoned off.

4.1. Risk Factors

I understand and acknowledge that my use of the Sauna involves risks including, but not limited to the risk of property damage, bodily injury and possibly death.

These risks may result from a variety of circumstances including, but not limited to;

Use or misuse of the Sauna

Actions of myself and/or others, including without limitation actions of the Owner or any Owner Related Party

Lack of supervision of the Sauna by trained personnel or otherwise; and/or

Unavailability of emergency care.

4.2. Acknowledgement of Sauna Rules & Regulations

I acknowledge, warrant and confirm as follows:

This Sauna is not supervised inside the Sauna by the Owner, its employees or by any Owner related parties

I have read and agree to comply with all of the Sauna Rule’s & Regulations and understand that the safe and proper use of the Sauna is dependent upon strict compliance with the Sauna’s Rules & Regulations.

I have no health problems whatsoever which preclude me from using the sauna.

I have the requisite skill, qualification, physical ability and training necessary to properly and safely use the Sauna, should I have any questions as to what skill, qualification, or training necessary to properly and safely use the Sauna, then I shall direct such questions to my physician and or the appropriate individuals.

I understand that the Owner reserves the right to revoke or terminate my authorization to use the Sauna for any violation of this Waiver, or the Sauna Rules & Regulations.

4.3 Assumption of Risk

I am electing to use the Sauna of my own free will and confirm that my decision to use the Sauna and to execute this Waiver is entirely voluntary, I assume full responsibility for all risks that may arise out of or result from, directly or indirectly, my use of the Sauna, including, but not limited to the risks described in Section 1 above. Excepted from this section are any injuries caused by the negligence or willful misconduct of the Owner or any Owner Related Party.

4.4 Payment for Damages

I agree to pay for any and all damages to any property belonging to the Owner or any Owner Related Party caused by me negligently, willfully or otherwise.

4.5 Insurance

I understand that I am solely responsible for any medical, health or personal injury costs relating to my use of the Sauna. I understand that I am strongly encouraged to have a medical physical examination prior to the use of the Sauna.

4.6 Jurisdiction

This Waiver and any disputes arising therefrom shall be governed by the laws of Ireland.

4.7 Release Waiver and Indemnity

I, my spouse (if any), heirs, executors, administrators and assigns, hereby release, waive, discharge hold harmless covenant not to sue the Owner nor any of the Owner related parties for any and all claims, liabilities, judgements, costs and expenses related to such claims, for any property damage, property loss or theft, personal injury or illness, death or other loss arising from or relating to my use of the Sauna, I also agree to defend, indemnify and hold harmless the Owner and Owner related Parties from and against any claims, including, without limitation, claims made by other Sauna users, employees, rescuers or any other person, arising from or related to my own acts or omissions in connection with my use of the Sauna.

I hereby further waive any protections afforded by law in respect of any claims arising from my use of the Sauna, including unknown future claims.

4.8 Severability

If any provision or part-provision of this Waiver is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision’s or part-provision shall be deemed deleted. It is the express intention of the parties that any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this Waiver.

4.9 Merger

This waiver together with the terms of the Sauna Rules and Regulations as provided to the Sauna User set forth the entire agreement between parties with respect to the use of the Sauna. There have been no additional oral or written representations or agreements of or with Owner or any Owner related Party on which I have relied in entering into this Assumption and Waiver.

By making an appointment and using the Sauna you confirm that you have read and fully understand the Sauna Rules and Regulations, and this Waiver and understand that it relates to the surrendering and releasing of my legal rights. Upon such you agree to this Waiver freely and voluntarily, with the full intent of releasing the Owner and Owner Related Parties from liability for injury or loss due to the inherent risks of my use of the Sauna.